Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,238 REPLIES 1,238

Brian191
Tera Contributor

Hi,

My instance (dev109321)  is showing in offline status.

Can anybody look into this one 

With regards

Hi Brian,

Community members do not have privilege to look into other user's instance.

Should contact ServiceNow by sending them a feedback as is written in the featured article of this forum. My instance went down last weekend so I sent ServiceNow a feedback and they were able to get it back up within 5 minutes. However, it seems there's more trouble today with all posts about not being able to login to instances so it may take more time.

The Developer Program no longer monitors the community for Personal Developer Instance (PDI)-related issues. To get PDI support, open the Developer Site < https://developer.servicenow.com > and click the Give Feedback button.

https://community.servicenow.com/community?id=community_article&sys_id=ed6a8ede1bf3b4101e579979b04bc...

Camilla5
Tera Contributor

Hi, my instance is offline and I can't access it, only the "refresh instance" action is available but it doesn't work.

instance: https://dev61987.service-now.com/

 

 

thank you

Hi Camilla,

It seems to be outage, I could see a lot of community questions being coming up stating "The instance is offline", I would suggest to wait for some time.

Regards,

Deepankar Mathur

ivan petit
Tera Contributor

Hi,

instance dev55886 is offline and I can't access it, only the "refresh instance" action is available but seem it doesn't work.

 

Thanks for your help.