Instance Help
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‎04-21-2017 11:51 AM
Hi ,
It looks like my instance is down, can anyone help me on this ?@
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‎12-14-2022 10:26 PM
Hello!
My instance is offline for about 4 days. The day when it shut down, in my instance was unscheduled maintenance. The next day this maintenance was completed, but after more than a day, it has still offline ("The instance is offline. Please check again in a few minutes.").
There is a chance to wake up it?
Or I should redeploy and reconfigure it?
Instance: dev140892
Thanks.
Best regards.
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‎01-11-2023 04:27 AM
No chance to wake it up . Take new instance.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎01-10-2023 10:54 PM
dev103380
I am also having difficulties with my instance being offline. I'm not sure if I need to release my instance and start a new one. Can you please help me with that.
Thank you!
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‎01-11-2023 04:25 AM
Yes, best is to take new instance and take regular back ups.
Hope this info help you. Please mark helpful.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎01-24-2023 10:20 PM
Hi Brad - my instance has been in 'resetting' state for several days - anyway I can just start over with a clean instance?
