Instance Help

[raaaaam]

Hi ,

It looks like my instance is down, can anyone help me on this ?@

[averner]

Hello!

My instance is offline for about 4 days. The day when it shut down, in my instance was unscheduled maintenance. The next day this maintenance was completed, but after more than a day, it has still offline ("The instance is offline. Please check again in a few minutes.").

There is a chance to wake up it?
Or I should redeploy and reconfigure it?
Instance: dev140892

Thanks.
Best regards.

[Dr Atul G- LNG]

No chance to wake it up . Take new instance. 

[yang gao]

dev103380

I am also having difficulties with my instance being offline. I'm not sure if I need to release my instance and start a new one. Can you please help me with that.

Thank you!

[Dr Atul G- LNG]

Yes, best is to take new instance and take regular back ups. 

Hope this info help you. Please mark helpful.

[Carey3]

Hi Brad - my instance has been in 'resetting' state for several days - anyway I can just start over with a clean instance?