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Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,221 REPLIES 1,221

anu27
Kilo Explorer

Hello,

 

my Instance is not waking up and showing as unscheduled maintenance.
Please help me to wake up.
https://dev84646.service-now.com/

 

Thanks ,

Anu

bloiseau
Tera Contributor

Hello,

Since almost a week, my instance (dev81259) has not been able to wake up even if I retry many times. I was about to release the instance to request and configure another one when I saw the suggestion to ask for help here.

Could you please help?

Thanks much,

Brice.

Cheri Davis
Kilo Explorer

Where can I go to submit a support ticket for my instance. I'm a new servicenow learner and have alot of work on that specific instance and would not like to use it. Unfortunately I have 2 accounts that I was able to merge but somehow I can't get into Nowsupport to submit a ticket. 

 

Thank you,

Cheri Davis

Allison M
Tera Expert

I have not been able to get into my instance in 3 weeks.

I have the same error as others: Developer Instance is undergoing unscheduled maintenance. Get Notified when your PDI is available.

Requested notification, no update, nothing.

URL: https://dev103388.service-now.com/

 

Please help I don't want to lose my work!

 

Thank you,

Allison

aa51
Tera Contributor

Hello,

 

my Instance is not waking up and showing as unscheduled maintenance.
Please help me to wake up.
https://dev115526.service-now.com/

 

Thanks ,