Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,289 REPLIES 1,289

Walter Spitzkop
Tera Contributor

Hi,

my instance is also not awaking for more than ten days now.

https://dev105452.service-now.com/

I only got this message: Developer Instance is undergoing unscheduled maintenance. Get Notified when your PDI is available.

But i haven't get any notification and the instance is still offline. I want not to release it.

Can anyone help?

 

Many thanks

Walter

anu27
Kilo Explorer

Hello,

 

my Instance is not waking up and showing as unscheduled maintenance.
Please help me to wake up.
https://dev84646.service-now.com/

 

Thanks ,

Anu

bloiseau
Tera Contributor

Hello,

Since almost a week, my instance (dev81259) has not been able to wake up even if I retry many times. I was about to release the instance to request and configure another one when I saw the suggestion to ask for help here.

Could you please help?

Thanks much,

Brice.

Cheri Davis
Kilo Explorer

Where can I go to submit a support ticket for my instance. I'm a new servicenow learner and have alot of work on that specific instance and would not like to use it. Unfortunately I have 2 accounts that I was able to merge but somehow I can't get into Nowsupport to submit a ticket. 

 

Thank you,

Cheri Davis

Allison M
Tera Expert

I have not been able to get into my instance in 3 weeks.

I have the same error as others: Developer Instance is undergoing unscheduled maintenance. Get Notified when your PDI is available.

Requested notification, no update, nothing.

URL: https://dev103388.service-now.com/

 

Please help I don't want to lose my work!

 

Thank you,

Allison