Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,221 REPLIES 1,221

dcacy
Kilo Contributor

My instance (dev91873) has been in restart mode for three hours. Can someone give me some help? Thanks.

Unfortunatly instance help is no longer monitored by servicenow. you can create a case 

But its better to release instance and request for a new one if you don't have important data


Mark Helpful if it helps.


***Mark Correct or Helpful if it helps.***

Devrim
Kilo Explorer

My instance is also in restart mode for more than three hours, its been like that since yesterday, Can you someone please help? 

dev95908 will be reclaimed based on inactivity after the end of day Jul. 27, 2022 

Unfortunatly instance help is no longer monitored by servicenow. you can create a case 

But its better to release instance and request for a new one if you don't have important data


Mark Helpful if it helps.


***Mark Correct or Helpful if it helps.***

Tarik_B
Tera Contributor

My PDI (dev93310) is restarting for couple weeks, and it's happening frequently lately, can I get help with this please?

Thanks