Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,245 REPLIES 1,245

Unfortunatly instance help is no longer monitored by servicenow. you can create a case 

But its better to release instance and request for a new one if you don't have important data


Mark Helpful if it helps.


***Mark Correct or Helpful if it helps.***

Archit Bansal2
Tera Contributor

Hi,

My instance https://dev85854.service-now.com has been undergoing unscheduled maintenance for about 3 weeks now and has been unavailable since. Kindly help with this.

Regards,

Archit

Unfortunatly instance help is no longer monitored by servicenow. you can create a case 

But its better to release instance and request for a new one if you don't have important data


Mark Helpful if it helps.


***Mark Correct or Helpful if it helps.***

How do I create a case?

Joshua14
Kilo Contributor

Hi, My instance is down can someone help me? Its been on 'Restarting Instance' these past two days. dev76406.