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Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,221 REPLIES 1,221

Rachel Weatherl
Kilo Contributor

My instance won't come out of hibernation. While I can relate, I would appreciate someone's help in rousing it.

Hi Rachel,

This is a known issue these days. Unfortunatly no one will be able to help here. Instance help is no longer monitor by servicenow
Options we had before are not available anymore like "Give feedback" button

Now the best thing to do is release you instance and request for a new one if you don't have important data.

or create a case.

Mark Correct or Helpful if it helps


***Mark Correct or Helpful if it helps.***

Bozidar Protuli
Tera Contributor

My instance is not waking up - dev93124 - can you please assist?

Alexanderpy
Tera Contributor

My instance is not waking up, been like this for days, waited for no luck.  Can someone help?

Arjit Gourav
Tera Contributor

Hi. I am getting  "ServiceNow Developer Instance Restore Failure" while trying to restore one of my instance(last backup date 12th Aug). Can anyone kindly help/guide me in restoring instance? It had a set of developement I was doing and unfortunately I have forgotten to take backup.

Instance URL- https://dev110377.service-now.com/