Instance Help

[raaaaam]

Hi ,

It looks like my instance is down, can anyone help me on this ?@

[Vignesh Kumar]

Hi ,

you need to release the instance and request for new instance - it wont take more than 5 minutes

As Servicenow is not following the issue regarding the PDI issue 

Lacks of User were facing this issue since 2 weeks

please mark as helpful - if you accept this 

Thanks,

Vignesh Kumar

[Surya Kiran]

Hi - I see the following error on my developer home page, and my PDI (https://dev131576.service-now.com) is inaccessible.

The instance is offline. Please check again in a few minutes.

It has been in that state for the past 12+ hours. Can you please help?

Thank you!

-- Best Regards, Surya.

[Vignesh Kumar]

Hi ,

you need to release the instance and request for new instance - it wont take more than 5 minutes

As Servicenow is not following the issue regarding the PDI issue 

Lacks of User were facing this issue since 2 weeks

please mark as helpful - if you accept this 

Thanks,

Vignesh Kumar

[____39]

My PDI (dev79873) is offline too. How long would it take for it to come back? 

[Vignesh Kumar]

Hi ,

you need to release the instance and request for new instance - it wont take more than 5 minutes

As Servicenow is not following the issue regarding the PDI issue 

Lacks of User were facing this issue since 2 weeks

please mark as helpful - if you accept this 

Thanks,

Vignesh Kumar