Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,245 REPLIES 1,245

Hi ,

 

you need to release the instance and request for new instance - it wont take more than 5 minutes

As Servicenow is not following the issue regarding the PDI issue 

Lacks of User were facing this issue since 2 weeks

 

please mark as helpful - if you accept this 

 

Thanks,

Vignesh Kumar

Riyas1
Tera Contributor

My instance is not waking from hibernation. Please help.

Hi ,

 

you need to release the instance and request for new instance - it wont take more than 5 minutes

As Servicenow is not following the issue regarding the PDI issue 

Lacks of User were facing this issue since 2 weeks

 

please mark as helpful - if you accept this 

 

Thanks,

Vignesh Kumar

ncanada12
Kilo Expert

Need assistance getting instance dev101086 back online. 

Hi ,

 

you need to release the instance and request for new instance - it wont take more than 5 minutes

As Servicenow is not following the issue regarding the PDI issue 

Lacks of User were facing this issue since 2 weeks

 

please mark as helpful - if you accept this 

 

Thanks,

Vignesh Kumar