Instance Help

[raaaaam]

Hi ,

It looks like my instance is down, can anyone help me on this ?@

[Vignesh Kumar]

Hi ,

you need to release the instance and request for new instance - it wont take more than 5 minutes

As Servicenow is not following the issue regarding the PDI issue 

Lacks of User were facing this issue since 2 weeks

please mark as helpful - if you accept this 

Thanks,

Vignesh Kumar

[SatyakiB]

Hello Team,

@bradpsnc 

My instance dev123190 is also down since today morning.

Can you please zboot the instance and bring it back online?

Thanks,

Satyaki Bose

[Vignesh Kumar]

Hi ,

you need to release the instance and request for new instance - it wont take more than 5 minutes

As Servicenow is not following the issue regarding the PDI issue 

Lacks of User were facing this issue since 2 weeks

please mark as helpful - if you accept this 

Thanks,

Vignesh Kumar

[Riyas1]

My instance is not waking from hibernation. Please help.

[Vignesh Kumar]

Hi ,

you need to release the instance and request for new instance - it wont take more than 5 minutes

As Servicenow is not following the issue regarding the PDI issue 

Lacks of User were facing this issue since 2 weeks

please mark as helpful - if you accept this 

Thanks,

Vignesh Kumar