Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,283 REPLIES 1,283

Hi ,

 

you need to release the instance and request for new instance - it wont take more than 5 minutes

As Servicenow is not following the issue regarding the PDI issue 

Lacks of User were facing this issue since 2 weeks

 

please mark as helpful - if you accept this 

 

Thanks,

Vignesh Kumar

Mihir YSSS
Tera Contributor

My instance is down from 10hrs and it is showing me as "Refreshing" state. Instance id: Dev125304

How to solve this?

Hi ,

 

you need to release the instance and request for new instance - it wont take more than 5 minutes

As Servicenow is not following the issue regarding the PDI issue 

Lacks of User were facing this issue since 2 weeks

 

please mark as helpful - if you accept this 

 

Thanks,

Vignesh Kumar

That is not a solution. There are some practice sessions or some POCs that people may built. We cannot loose all those right! This is very basic need for every developer. if SN is not able to properly handle it, that is really shame to ServiceNow. 

Annie M1
Tera Expert

My instance has been 'refreshing' for days dev84301. Please help!