Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,283 REPLIES 1,283

Hi ,

 

you need to release the instance and request for new instance - it wont take more than 5 minutes

As Servicenow is not following the issue regarding the PDI issue 

Lacks of User were facing this issue since 2 weeks

 

please mark as helpful - if you accept this 

 

Thanks,

Vignesh Kumar

Darnell Otterso
Kilo Contributor

My Instance (dev86548) is showing offline w/ no way to wake it (I have logged out and back in, as well as manually clicked Refressh; nothing). It just shows offline.

Hi ,

 

you need to release the instance and request for new instance - it wont take more than 5 minutes

As Servicenow is not following the issue regarding the PDI issue 

Lacks of User were facing this issue since 2 weeks

 

please mark as helpful - if you accept this 

 

Thanks,

Vignesh Kumar

Wes Henry
Tera Contributor

Hello, my instance is offline. Can someone please help power it on? It is dev105179.

 

Thanks!

Hi ,

 

you need to release the instance and request for new instance - it wont take more than 5 minutes

As Servicenow is not following the issue regarding the PDI issue 

Lacks of User were facing this issue since 2 weeks

 

please mark as helpful - if you accept this 

 

Thanks,

Vignesh Kumar