Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,283 REPLIES 1,283

LarryHerrmann
Mega Contributor

My instance is offline as well. Seems pretty wide spread.

Hi ,

 

you need to release the instance and request for new instance - it wont take more than 5 minutes

As Servicenow is not following the issue regarding the PDI issue 

Lacks of User were facing this issue since 2 weeks

 

please mark as helpful - if you accept this 

 

Thanks,

Vignesh Kumar

GrantW740298342
Tera Contributor

My instance is offline as well and has been for 24 hours+ and i cant get it back up

Hi ,

 

you need to release the instance and request for new instance - it wont take more than 5 minutes

As Servicenow is not following the issue regarding the PDI issue 

Lacks of User were facing this issue since 2 weeks

 

please mark as helpful - if you accept this 

 

Thanks,

Vignesh Kumar

Stuart Lamont1
Tera Contributor

Hi there - I haven't been able to log into my PDI since yesterday (Monday 13 September). Please help. Thanks.