Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,245 REPLIES 1,245

GrantW740298342
Tera Contributor

My instance is offline as well and has been for 24 hours+ and i cant get it back up

Hi ,

 

you need to release the instance and request for new instance - it wont take more than 5 minutes

As Servicenow is not following the issue regarding the PDI issue 

Lacks of User were facing this issue since 2 weeks

 

please mark as helpful - if you accept this 

 

Thanks,

Vignesh Kumar

Stuart Lamont1
Tera Contributor

Hi there - I haven't been able to log into my PDI since yesterday (Monday 13 September). Please help. Thanks.

I just saw about that PDIs are no longer supported by ServiceNow, so I released my instance with that reason. Then when I tried to request a new one, the screen said, "No instances available." As you can appreciate, this is quite disappointing as it is rather difficult to practice development otherwise since ServiceNow is in the cloud.

Hi ,

 

you need to release the instance and request for new instance - it wont take more than 5 minutes

As Servicenow is not following the issue regarding the PDI issue 

Lacks of User were facing this issue since 2 weeks

 

please mark as helpful - if you accept this 

 

Thanks,

Vignesh Kumar