Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,282 REPLIES 1,282

Hi ,

 

you need to release the instance and request for new instance - it wont take more than 5 minutes

As Servicenow is not following the issue regarding the PDI issue 

Lacks of User were facing this issue since 2 weeks

 

please mark as helpful - if you accept this 

 

Thanks,

Vignesh Kumar

kashifansari07
Tera Expert

@bradpsnc 
my instance https://dev53817.service-now.com/ is offline for the last few days and cant refresh to wake up. Can you please help me with my instance.

Hi Ansari,

 

you need to release the instance and request for new instance - it wont take more than 5 minutes

As Servicenow is not following the issue regarding the PDI issue 

Lacks of User were facing this issue since 2 weeks

 

please mark as helpful - if you accept this 

 

Thanks,

Vignesh Kumar

Not applicable

Hi My PDI is showing offline , please help me [ https://dev75056.service-now.com/ ]

Please make this also active : https://dev57736.service-now.com/

Hi Sujatha,

 

you need to release the instance and request for new instance - it wont take more than 5 minutes

As Servicenow is not following the issue regarding the PDI issue 

Lacks of User were facing this issue since 2 weeks

 

please mark as helpful - if you accept this 

 

Thanks,

Vignesh Kumar