Instance Help

[raaaaam]

Hi ,

It looks like my instance is down, can anyone help me on this ?@

[Vignesh Kumar]

Hi Sujatha,

you need to release the instance and request for new instance - it wont take more than 5 minutes

As Servicenow is not following the issue regarding the PDI issue 

Lacks of User were facing this issue since 2 weeks

please mark as helpful - if you accept this 

Thanks,

Vignesh Kumar

[Michelle Clover]

My instance is offline and has been all day - what do I need to do to get it back? Do I release and get a new one?

[Vignesh Kumar]

Hi Clover

you need to release the instance and request for new instance - it wont take more than 5 minutes

As Servicenow is not following the issue regarding the PDI issue 

Lacks of User were facing this issue since 2 weeks

please mark as helpful - if you accept this 

Thanks,

Vignesh Kumar

[Jukka1]

Hi ,

It looks like my instance is down, can anyone help me on this

thanks,

Jukka

[Vignesh Kumar]

Hi Jukka,

you need to release the instance and request for new instance - it wont take more than 5 minutes

As Servicenow is not following the issue regarding the PDI issue 

Lacks of User were facing this issue since 2 weeks

please mark as helpful - if you accept this 

Thanks,

Vignesh Kumar