Instance Help

[raaaaam]

Hi ,

It looks like my instance is down, can anyone help me on this ?@

[Ned Chamberlain]

Is this still monitored?  a lot of conflicting information...

My instance has been stuck in restarting state for several days now.

https://dev135158.service-now.com/

[Gunjan Kiratkar]

Hi @Ned Chamberlain 

No this forum is no longer monitored by ServiceNow. Also the restore of instance is not available after 15th of December. Better to request new instance.

[Community Alums]

My instance is not working from past 1week (dev128015.service-now.com), It is showing as restarting but not waking up.

Can you please help me with this.

[Treinamento]

My instance has been in unscheduled maintenance for over a week, I've already clicked the "Get Notified" button relentlessly without any response from the servicenow team, I'll end up losing all the development I have on this instance, I would like at least an explanation or that they put the instance online again.

Request received. We will notify you when your PDI is available.
That sentence has been pinned at the top of the site for a week, but nobody notifies anything or gives an answer.

[wkarapetyan]

Hi there, my instance is stuck in hibernation. When I tried to restore it restored without the data. The original instance still shows in hibernation.