Instance Help

raaaaam
Tera Contributor

‎04-21-2017 11:51 AM

Hi ,

It looks like my instance is down, can anyone help me on this ?@

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1,245 REPLIES 1,245

Not applicable

‎12-21-2022 11:54 PM

My instance is not working from past 1week (dev128015.service-now.com), It is showing as restarting but not waking up.

Can you please help me with this.Screenshot (565).png

0 Helpfuls

Treinamento
Tera Contributor

‎12-22-2022 05:11 AM

My instance has been in unscheduled maintenance for over a week, I've already clicked the "Get Notified" button relentlessly without any response from the servicenow team, I'll end up losing all the development I have on this instance, I would like at least an explanation or that they put the instance online again.

Request received. We will notify you when your PDI is available.
That sentence has been pinned at the top of the site for a week, but nobody notifies anything or gives an answer.

Treinamento_0-1671714021099.png

 

wkarapetyan
Tera Contributor

‎01-03-2023 07:24 AM

Hi there, my instance is stuck in hibernation. When I tried to restore it restored without the data. The original instance still shows in hibernation. 

0 Helpfuls

Jar
Tera Expert

‎01-19-2023 01:40 AM

My instance (dev11943) has been stuck in "Refreshing" for the last couple of days. I need to reset the admin password but don't have the option as it's stuck in this status. 

 

Can anyone help?

0 Helpfuls

Mukesh Singh
Tera Contributor

‎01-23-2023 10:41 AM

I am unable to use my PDI(https://dev119500.service-now.com/). I am able to login but can not see filter navigator option or global search option.

 

Please help me on this...

0 Helpfuls