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Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,321 REPLIES 1,321

wkarapetyan
Tera Contributor

Hi there, my instance is stuck in hibernation. When I tried to restore it restored without the data. The original instance still shows in hibernation. 

Jar
Tera Expert

My instance (dev11943) has been stuck in "Refreshing" for the last couple of days. I need to reset the admin password but don't have the option as it's stuck in this status. 

 

Can anyone help?

Mukesh Singh
Tera Contributor

I am unable to use my PDI(https://dev119500.service-now.com/). I am able to login but can not see filter navigator option or global search option.

 

Please help me on this...

Arav
Tera Guru

Hi,

 

I have been facing issues with my instance for a few days. Can you please help ?

 

Thanks,

Arav

hcallen
Tera Contributor

My instance (dev119259) has been "waking up" for almost 10 hours.