Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,285 REPLIES 1,285

Tiago14
Tera Contributor

Hi, I'm having trouble with my instance, it stay still "waking up" (dev61049) for some days and never finish, I couldnt imagine that  it wasn't so tired 🙂
I used this PDI to some of my studies and I wouldn't like to lose it and get a fresh one, It's possible?

Thanks in advance

KeithPenb
Giga Contributor

My instance is in coma, can someone wake it up? (Looping, trying to wake up from hibernation but never does, waited 30mins+) Thanks.

Oumar WADE
Tera Contributor

Hello ! my instance is down, I have a white page. Can you help me please !

https://dev114823.service-now.com/

 

Best regards,

Dr Atul G- LNG
Tera Patron

Hi All,

 

Those who facing PDI issue, my request instead to wait it wake up  work, better to release this and take new instance. PDI are more resource-centric and wake up call take longer time and many user request at same time.

 

Take new instance and take regular back up.

 

Mark my solution helpful, if it serve the purpose.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Antonio Candela
Tera Contributor

Hi, my instance is freeze in hibernate state and doesn't wake-up. Is there a solution or workaround to solve the issue ?
Thanks