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Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,308 REPLIES 1,308

Hi @Krishna Nanduri 

 

Is it something happened when you were using PDI? If yes, then wait for some time , you will get it back. The same happened with me  last week, I got back my PDI in 10 mins.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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AsraPathan2_0-1697448705573.png

 

Hi @Krishna Nanduri 

 

We can wait only , no other choice we have. 

or get a new PDI if you don't want to wait more. 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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if I opt for new PDI, how can i get my old data (script includes client scripts etc...) into my new pdi ? 

There is no way to get old data/configuration etc. So do one things, request for new PDI from other email id and keep checking this for another day or 2.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************