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Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,321 REPLIES 1,321

kevaggelato
Tera Contributor

Hello,

My instance is not waking up, the last 5 days. Is there anything that I can do or I have to release it and obtain a new? one?

Hi Mate,

No other option left ,better to release and take new one.

 

Please mark helpful my answer , if it serve the purpose.

 

Regards

Atul G

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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bdn
Tera Contributor

Help wanted

My instance, https://dev39714.service-now.com is not waking up. It is in "waking up" state since early this week. Can someone force a wake up so its online/ready for use again. In advance many thanks, Bertrand

Hi Mate,

 

There is no concept of force wake up. If your instance is not moving since long, better to release and take new one.  Please mark helpful my answer , if it serve the purpose.

 

Regards

Atul G

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

Not applicable

My instance is not waking up from hibernation can someone from support help me? dev126070