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Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,292 REPLIES 1,292

Praveen Mariapp
Tera Contributor

My instance is dev201491 and it throws below error:

The instance didn't wake up. Report or check again in few minutes.

Please help.

Hi @Praveen Mariapp 

 

consider it dead and request for new instance.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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Anthony Deepak
Tera Contributor

Hello, my instance dev126017 has been down for a while and not coming out of hibernation. 

Could you assist me with this? please help

Hi @Anthony Deepak 

 

NO support available for PDI. Please consider it dead and request for new instance. 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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elvinton
Tera Contributor

My instance does not wake up.
The site is showing such message "Instance is Hibernating, please use the 'wake up' action in the action menu to wake it up.The instance didn't wake up. Please Retry" up
Need I to release my PDI?