Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,245 REPLIES 1,245

cherylbrownlee
Tera Contributor

Good morning! 

 

My instance is not waking up from hibernation: dev211509. 

 

Can you please help?

 

Thanks, Cheryl

khanSiddiq
Tera Contributor

Hii,


My instance is not waking up from hibernation. Please help me on this.

Thank you.

There is no support available for PDI. So in this case 2 options

1. Wait for more time 

2. Release this instance and take a new one. Take regular backup of your work to avoid any loss in future.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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SUSHMITHA NAMA
Tera Contributor

Hello, my instance is down and not coming out of hibernation.  Could you assist me with this?

santhoshreddy09
Tera Contributor

My instance is hibernation from last 3 days and not waking up . can you please help here