Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,245 REPLIES 1,245

AKIYOSHI
Tera Contributor
Hello,

My Instance will not wake from Hibernation (https://dev95310.service-now.com).  May I please have assistance to wake it.

Hi @AKIYOSHI 

No support for PDI available. Release this instance and take a new one. 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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seandoone
Tera Contributor

My developer account "Start Building" link/button navigates to my old PDI, rather than the new one. Clicking the link brings me to: https://dev104833.service-now.com/ (the instance should have been reclaimed already) but should navigate to: https://dev216786.service-now.com/ which is the instance I built today. 

alex_ng
Tera Contributor

Hi!!
My PDI has been down for more than 24 hours. Can someone assist? 

The URL is https://dev194443.service-now.com/


Refreshing or waking it up does not work.

Thank you.


sd khaja
Tera Contributor

My Instance is offline, please help.

dev196973