Instance Help
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‎04-21-2017 11:51 AM
Hi ,
It looks like my instance is down, can anyone help me on this ?@
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‎02-16-2024 08:50 PM
Hi - I installed the WSD application in my PDI and the WSD portal is "Not Found"
- This also happens when i try to load in in the Employee Center portal.
- I also tried both Vancouver and Washington versions and both are not workin either.
- i was just able to load this in my previous instance (i released it because it's not waking from hibernation.
can you please help? thanks
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‎02-22-2024 10:24 AM
My instance (dev197611) is also down, it seems to have started when ServiceNow did some update maybe 2-3 weeks back.
I keep getting this error when trying to wake my instance. There is also a banner that states "Developer Instance is undergoing unscheduled maintenance. Get Notified when your PDI is available." I clicked the link to be notified but have heard nothing.
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‎02-23-2024 03:46 AM
My instance is permanently showing as offline:
dev231361
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‎02-23-2024 06:19 AM
My instance is also showing as Offline. Tried to refresh but to no avail.
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‎02-26-2024 01:46 AM
Hi @davewurts
1. There is no support available for PDI.
2. If you can wait, more, let's wait
3. You may release this instance and take a new one but in this case, you will lose your previous data.
From going forward, try to take regular backup of PDI, to avoid any loss of update set in future.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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