Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,245 REPLIES 1,245

mikej2
Tera Contributor

Hi, My instance won't wake up from hibernating. 

dev177750

Thank you

adreeo
Giga Contributor

Hello

I'm having issues with my instance waking.

duttadee
Tera Contributor

My instance suddenly went offline. Please help.

roberto_alvarez
Tera Contributor
Hi, my instance (dev209590) has been offline for more than a week now. This is the message I get:
roberto_alvarez_0-1709721382442.png


This is what the instance looks like:

roberto_alvarez_1-1709721492149.png


Thank you in advance for your help.

Bryan21
Tera Contributor

I'm on dev211641 and its offline.  I've been trying to wake it up, but it's not letting me.  When I honestly answer the release instance question about why I would like to release the instance, it tells me to report the issue here.  Can someone please advise me on my next step?