Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,245 REPLIES 1,245

Paul Roberts
Tera Contributor

My instance has been down for days for "Unscheduled Maintenance" and shows Offline.  I selected option to be notified when it is available, but still showing Offline.  

 

I heard from one person that ServiceNow is moving the PDI to a new server(?)   Sure would be nice if we got notification and follow-up to ensure they come back up after they are moved!

 

I guess I will have to give up, release my instance and start over?

same here...I finally gave up on waiting and requested a new instance...this is the second time in two months I have had to do so...

seabrig29
Tera Contributor

can someone wake my instance dev101723. the automated wake will not work and I was in the instance yesterday

 

NandamS
Tera Contributor

My instance is not waking up from hibernate. Please help.

PeteSansom
Tera Contributor

Hi My instance won't come out of hibernation. 

dev74518

It's a clean instance so I'm happy for it to be dropped so I can request a new instance.