Instance Help

[raaaaam]

Hi ,

It looks like my instance is down, can anyone help me on this ?@

[Traci Heikkinen]

My instance has been having unscheduled maintenance for a couple of weeks (dev185817). Is it possible to wake it up?

[Paul Roberts]

Hi Traci!

I have had the same issue with my PDi, and so have my colleagues. 

The only answer I've received is "Release your instance and request a new one".

I sure wish someone from @Servicenow_1 would provide some information, and a way to actually submit a support request.

[Traci Heikkinen]

Thanks Paul! I appreciate the info! I wish they would too.

[catherine_s]

Hi my instance (dev176303) is not waking up after multiple attempts. This is a new one i got after my previous one kept failing to wake up. Hoping to get the issue fixed this way

Thanks,

[Degenhart_R]

Hello,
my instance does not wake up from hibernating.
Could someone help me wake up the instance?