Instance Help

[raaaaam]

Hi ,

It looks like my instance is down, can anyone help me on this ?@

[Paul Roberts]

Hi Traci!

I have had the same issue with my PDi, and so have my colleagues. 

The only answer I've received is "Release your instance and request a new one".

I sure wish someone from @Servicenow_1 would provide some information, and a way to actually submit a support request.

[Traci Heikkinen]

Thanks Paul! I appreciate the info! I wish they would too.

[catherine_s]

Hi my instance (dev176303) is not waking up after multiple attempts. This is a new one i got after my previous one kept failing to wake up. Hoping to get the issue fixed this way

Thanks,

[Degenhart_R]

Hello,
my instance does not wake up from hibernating.
Could someone help me wake up the instance?

[Laszlo Kajan]

My instance (dev224864) is stuck in -

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Instance is offline

The instance is offline. Please check again in a few minutes.

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May I please ask for help?