Instance Help

raaaaam
Tera Contributor

‎04-21-2017 11:51 AM

Hi ,

It looks like my instance is down, can anyone help me on this ?@

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1,245 REPLIES 1,245

SaiNishwanR
Tera Contributor

‎04-24-2025 04:05 AM

Hi, my instance is not waking up from hibernation, any help is appreciated!

0 Helpfuls

LitaVictoria
Tera Contributor

‎04-24-2025 08:21 AM

Hi, my instance is not waking up, I used it this week but I haven't been able to use it since yesterday, can you assist with it please? (https://dev181507.service-now.com/)

0 Helpfuls

jenbarry217
Tera Contributor

‎04-24-2025 02:39 PM

My my instance is not waking up - dev189463  . I've waited a couple of days to see if it would sort itself out but I still can't get past the "Instance is Hibernating, please use the 'wake up' action in the action menu to wake it up" and "

The instance didn't wake up. Please Retry." 
0 Helpfuls

avig
Tera Contributor

‎04-24-2025 03:30 PM

Can someone help me recover my PDI - https://dev210277.service-now.com/

0 Helpfuls

swSNow
ServiceNow Employee

‎04-26-2025 08:54 AM

My instance has been hibernating for at least 3 days. Need help with reactivating my instance. 

0 Helpfuls