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Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,221 REPLIES 1,221

Hello @bradpsnc 

My instance is hibernating. I have clicked multiple times on 'Wake Instance' but the instance is not waking up. Please look into the matter and provide resolution at the earliest.

Thank you

Hi @AshishSamuD 

 

  1. There is no support available for PDI.
  2. If you can wait, let's wait a bit longer.
  3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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My instance isn't waking from hibernation, please help

My instance has been down as well.  Message banner says Unscheduled Maintenance however this has been going on for a week.  Any suggestions?

KeatonS
Tera Contributor

I'm unable to wake my instance. Could you please help me with this?
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