Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,245 REPLIES 1,245

Hi @Community Alums 

 

Here are some points to consider:

  1. There is no support available for PDI.
  2. If you can wait, let's wait a bit longer.
  3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Not applicable

My instance is hibernating and not waking up please help

 

https://dev199421.service-now.com/

 

Regards

Abhishek_Soni37
Tera Contributor

Hello, 

Can someone please help? My instance(dev186091) is not waking up (The instance didn't wake up. report or check again in few minutes).

Thanks,
Abhishek

Supriya Biswas
Tera Contributor

Hi, My instance is not waking up for last 5 days, very worried about the data loss

JanhaviT
Tera Contributor

Hi I can not wake my instance 
https://dev303334.service-now.com