Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,245 REPLIES 1,245

aman_sharma_07
Tera Guru

Hi

 

My PDI is also down for 3 consecutive days.

 

Can someone help or assist me?

AnuDuvasula
Tera Contributor

After clicking on start building , i am getting below error : 

AnuDuvasula_0-1753944150810.png

 

RaniK3666699030
Tera Contributor

I just got my instance however when i attempt to log in - it states "You need a valid App Engine Studio License to continue working". I looked at all the Plug ins but App engine is not listed in them. Please let me know how to go about this issue. Thank you!

 

If you're using a PDI (Personal Developer Instance) and facing license issues, you can try this workaround:

  • Go to your profile in the ServiceNow Developer portal.
  • Navigate to the Instance Action section.
  • Change your User Role from AES to Admin.
  • Save changes, log out, and log back in to your PDI 

     

That worked! Thank you