Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,288 REPLIES 1,288

Prasanna Kumar8
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?

Instance link - https://dev264959.service-now.com

 

Please help me to get the instance active as there are lot many things i have implemented over here.

 

Regards,

Prasanna

KalaiselviK
Mega Contributor

My instance is offline pls help dev279249

AlirezaS
Tera Contributor

my instance (https://dev181359.service-now.com/) does not open any Flow designer record. It opens a new tab of the record shows the message as "One moment while we open this file..." for few seconds and then a blank screen for ever. I repaired the Flow Designer Plugin, clear the instance cache by cache.do, clear the cache of browser (chrome), tried incognito and tried a different browser! no success!

BrandonPort
Giga Guru

dev206512 instance offline will not wake

Joe Jeffcoat
Tera Contributor

Hello - 

I started an upgrade of my instance on Friday, Dec 19th and it hasn't finished.  It looks like it may have started hibernating during the upgrade?

 

Can anyone take a look?  I was going to release the instance, but when I selected the reason as it not waking from hibernation, there was a suggestion to reach out for help here.

Instance Link: https://dev303303.service-now.com/

 

Thanks,

Joe