Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,288 REPLIES 1,288

Same situation with my developer instance  https://dev341912.service-now.com  , started Zurich upgrade on Saturday 12/20, it is still showing upgrade in progress status. I am wondering if someone here would be able to help.

lay-lim
Tera Contributor

Hello,
My personal developer instance is currently stuck in an upgrade state for about three days, and now I am trying to terminate/release the instance but I received the following alert message:

 

“If you are having issues with your instance you can use the instance help community to request assistance.”

 

I am not able to complete the instance termination, and the instance is still showing as “upgrading” / not usable.
Could you please check my instance status and advise whether it can be fixed or if I should request a new PDI?

Thank you.

ponns1
Tera Contributor

Not able to access instance dev340224 and it's says upgrade is in progress for the last three days. 

Appreciate your support on the same

Bh2
Tera Contributor

Hi,

 

My Instance dev190650 is offline. Could you please help?

 

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Thanks

RayRoulstone
Tera Expert

Hi,

My instance dev270501 is offline and wont wake. A banner message is showing on the screen that it's undergoing maintenance but it's been like this since the start of the year.

Can anyone take a look.