Instance Help

[raaaaam]

Hi ,

It looks like my instance is down, can anyone help me on this ?@

[Kamini Kansal]

Hi Ronald Joseph,

Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.

We apologize for any inconvenience caused.

Regards,

Kamini Kansal

[Ronald Joseph D]

thank you Kamini !

[Krishna Nanduri]

Hi @Kamini Kansal ,

can you please check my PDI-dev169883 - its in offline mode since morning , i have lots of data preset in it, please check and let me know . 

thanks

[ahmer faraz]

I want to restore my PDI start with https://dev52686.service-now.com/.Please help me.It was working Yesterday but today it removes automatically.

[Kamini Kansal]

Hi Ahmer Faraz,

Normally we do not reassign developer instances once they've been reclaimed due to inactivity. This is because once the instance is reclaimed and the automated process removes all configuration changes made, thus returning the instance to an out of the box state.

Luckily I've grabbed your developer instance before the automated process kicked it to remove all changes. Please ensure you are using update sets or a git integration to back up the changes you've made within your instance. This will help to mitigate this issue by moving forwards.

I've reassigned dev52686 back to you, however you will need to perform an 'Admin password reset' to regain access.

Please let us know if you have any questions.

Regards,

Kamini Kansal