Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,289 REPLIES 1,289

Hi Ahmer Faraz,

Normally we do not reassign developer instances once they've been reclaimed due to inactivity. This is because once the instance is reclaimed and the automated process removes all configuration changes made, thus returning the instance to an out of the box state.

Luckily I've grabbed your developer instance before the automated process kicked it to remove all changes. Please ensure you are using update sets or a git integration to back up the changes you've made within your instance. This will help to mitigate this issue by moving forwards.

I've reassigned dev52686 back to you, however you will need to perform an 'Admin password reset' to regain access.

Please let us know if you have any questions.

Regards,

Kamini Kansal

Mithilesh2
Tera Contributor

Hi,

Personal instance is not waking up from hibernation - https://dev104003.service-now.com/

Please help to resolve, else need to request a new one.

 

thanks,

Mithilesh

Hi Mithilesh,

Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.

We apologize for any inconvenience caused.

Regards,

Kamini Kansal

Allen Crane
Kilo Explorer

My PDI is showing offline - can you help?

https://dev75014.service-now.com/

Not applicable

Hi Team,

My personal instance dev62810 is not working properly. When i login the instance everything is blank. Means, my appn navigator & content frame is not loading properly. Even the banner frame.

Kindly help.

 

Regards,

Sirraj