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Instance Help

raaaaam
Tera Contributor

‎04-21-2017 11:51 AM

Hi ,

It looks like my instance is down, can anyone help me on this ?@

  • 96,522 Views
1,221 REPLIES 1,221

bhavana6
Tera Contributor

‎02-22-2021 07:41 PM

Hi, My personal Instance is not waking from hibernation.

0 Helpfuls

Kamini Kansal
ServiceNow Employee
ServiceNow Employee
In response to bhavana6

‎02-23-2021 03:14 PM

Hi Bhavna,

Your developer instance is currently offline due to datacenter maintenance in progress. Once work has completed, your instance will be online and ready for use.

Unfortunately, we do not have any ETA. We are actively working on this issue. If you have a backup of your instance like update sets or on git, you may release this instance and get a new one.

We apologize for any inconvenience caused.

Regards,

Kamini Kansal

0 Helpfuls

Kamini Kansal
ServiceNow Employee
ServiceNow Employee
In response to Kamini Kansal

‎02-24-2021 10:32 AM

Hi Bhavna,

Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.

We apologize for any inconvenience caused.

Regards,

Kamini Kansal

0 Helpfuls

Vanajan1
Tera Contributor
In response to Kamini Kansal

‎03-09-2021 06:42 AM

@Kamini Kansal 

My developer instance is showing offline for the last 3 days.

https://dev106907.service-now.com/

0 Helpfuls

As14
Kilo Explorer

‎02-24-2021 10:37 AM

Hi,

my instance is not waking anymore.

Can you help?

Tnx

0 Helpfuls