Instance Help

[raaaaam]

Hi ,

It looks like my instance is down, can anyone help me on this ?@

[Balu Mudhavathu]

Hi team, i was doing some R&D and I am in between doing something, unfortunately, I lost access to my Paris instance after the weekend maintenance schedule from servicenow could you please help on this instance and restore it, I have important work on this instance

https://dev94822.service-now.com/ is not coming out of hibernation, can anyone help?, please help me with this and restore my work 

[Kamini Kansal]

Hi Balu,

As I can see, your instance has successfully restored over to dev106889. Can you take a look and let us know if you're having any issues?

We keep telling to our users that please do not depend on these backups. The reason we don't want people to rely on backups is that they are actually not very reliable - they can be lost because the server that they were stored on has a hardware failure, or the backup failed to execute successfully.

Please ensure you are using update sets or a git integration to back up the changes you've made within your instance. This will help to mitigate this issue moving forward.

Please let us know if you need further assistance.

Regards,

Kamini Kansal

[dineshchoudhary]

Hi,

My personal instance https://dev66346.service-now.com/ can't wake up from hibernation.

Please advise 

Regards

Dinesh

[dineshchoudhary]

Hi,

My personal instance https://dev66346.service-now.com/ can't wake up from hibernation.

Please advise 

Regards

Dinesh

[Gunjan Kiratkar]

Hi,

If it doesn't have important data then please request the new instance.

Please mark my answer as correct/helpful.

Regards,

Gunjan