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Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,221 REPLIES 1,221

Hi Steven,

Your developer instance is currently offline due to a datacenter maintenance in progress. Once work has completed, your instance will be online and ready for use.

Unfortunately, we do not have any ETA. We are actively working on this issue. If you have a backup of your instance like update sets or on git, you may release this instance and get a new one.

We apologize for any inconvenience caused.

Regards,

Kamini Kansal

Serhii1
Mega Explorer

My PDI https://dev58795.service-now.com is off. I have next message: "System encountered a problem while waking up your development instance. If the error persists, try later or contact us".

Please, wake it up. 

Thank you in advance.

Devendher
ServiceNow Employee
ServiceNow Employee

Hi,

Your developer instance is currently offline due to maintenance in progress. Once work has completed, your instance will be online and ready for use.


Unfortunately, we do not have any ETA. We are actively working on this issue. If you have a backup of your instance like update sets or on git, you may release this instance and get a new one.


We apologize for any inconvenience caused.

Regards,
Devendher

Roger12
Tera Contributor

My developer instance (dev83642) has bee offline since Saturday and I had been using it on Friday. Can someone assist? I have work there that I would like to reference and not lose if I could help it. Thanks.

Devendher
ServiceNow Employee
ServiceNow Employee

Hi,

Your developer instance is currently offline due to maintenance in progress. Once work has completed, your instance will be online and ready for use.


Unfortunately, we do not have any ETA. We are actively working on this issue. If you have a backup of your instance like update sets or on git, you may release this instance and get a new one.


We apologize for any inconvenience caused.

Regards,
Devendher