Instance Help

raaaaam
Tera Contributor

‎04-21-2017 11:51 AM

Hi ,

It looks like my instance is down, can anyone help me on this ?@

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1,254 REPLIES 1,254

Devendher
ServiceNow Employee
In response to Venkat64

‎04-23-2021 06:09 AM

Hi,

Can you please check now and let us know if you see the issue again?

Regards

Devendher

0 Helpfuls

Nagesh15
Tera Contributor

‎04-25-2021 10:43 PM

Hi,

My instance dev96626.service-now.com is showing online but is in hibernating.

please have a look into this.

Thank you in advance.

 

0 Helpfuls

Saiganeshraja
Mega Sage

‎04-26-2021 02:34 AM

My instance is down : dev87933

0 Helpfuls

StevenMFick
Kilo Contributor

‎04-26-2021 01:35 PM

My personal Developer instance is offline and will not wake back up from hibernation, any help would be much appreciated. 

 

 

0 Helpfuls

Kamini Kansal
ServiceNow Employee
In response to StevenMFick

‎04-26-2021 03:47 PM

Hi Steven,

Your developer instance is currently offline due to a datacenter maintenance in progress. Once work has completed, your instance will be online and ready for use.

Unfortunately, we do not have any ETA. We are actively working on this issue. If you have a backup of your instance like update sets or on git, you may release this instance and get a new one.

We apologize for any inconvenience caused.

Regards,

Kamini Kansal