Instance Help

[raaaaam]

Hi ,

It looks like my instance is down, can anyone help me on this ?@

[Roger12]

My developer instance (dev83642) has bee offline since Saturday and I had been using it on Friday. Can someone assist? I have work there that I would like to reference and not lose if I could help it. Thanks.

[Devendher]

Hi,

Your developer instance is currently offline due to maintenance in progress. Once work has completed, your instance will be online and ready for use.

Unfortunately, we do not have any ETA. We are actively working on this issue. If you have a backup of your instance like update sets or on git, you may release this instance and get a new one.

We apologize for any inconvenience caused.

Regards,
Devendher

[mfinacio]

Hi,

My personal instance

https://dev66903.service-now.com/ 

is not waking up from hibernation.

Message error: "System encountered a problem while waking up your development instance. If the error persists, try later or contact us".

I have important data on my PDI.

Please advice

[Kamini Kansal]

Hi Fabio,

Your developer instance is currently offline due to a datacenter maintenance in progress. Once work has completed, your instance will be online and ready for use.

Unfortunately, we do not have any ETA. We are actively working on this issue. If you have a backup of your instance like update sets or on git, you may release this instance and get a new one.

We apologize for any inconvenience caused.

Regards,

Kamini Kansal

[mfinacio]

Still have the same problem, any expected date to solve the issue?