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Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,221 REPLIES 1,221

Pedro Castro
Tera Contributor

Hi, my instance isn't waking from hibernation: https://dev82980.service-now.com/ .

Can you please take a look? Thank you.

Hi Pedro,

Are you still facing issues as I can see you’ve released your instance and requested the new instance? Please let us know if you are facing issues while accessing your instance.

We apologize for inconvenience caused.

Regards,

Kamini Kansal

Aaron Vander Gi
Tera Contributor

Hello! Like a lot of other people over the last week, I am getting the

find_real_file.png

for https://dev87520.service-now.com/

 

Thank you!

Hi Aaron,

Unfortunately, we have been unsuccessful in trying to recover your instance.

You may request a new instance by following the below steps:

Login to https://developer.servicenow.com >> click either "Start Building" or "Request Instance" on the top right-hand corner.

Developer instances are not guaranteed the same reliability as production instances - they can be lost due to hardware or backup failures.

Please ensure you are using update sets or a git integration to back up the changes you've made within your instance. This will help to mitigate this issue moving forward.

We apologize for any inconvenience caused.

Regards,

Kamini Kansal

chaitanya Kuma3
Giga Contributor

My instance is not hibernating could any one help me please & showing error your instance is offline. 

 

https://dev77307.service-now.com/login.do