Instance Help
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-21-2017 11:51 AM
Hi ,
It looks like my instance is down, can anyone help me on this ?@
- 133,454 Views
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-06-2021 05:01 PM
Hi Aaron,
Unfortunately, we have been unsuccessful in trying to recover your instance.
You may request a new instance by following the below steps:
Login to https://developer.servicenow.com >> click either "Start Building" or "Request Instance" on the top right-hand corner.
Developer instances are not guaranteed the same reliability as production instances - they can be lost due to hardware or backup failures.
Please ensure you are using update sets or a git integration to back up the changes you've made within your instance. This will help to mitigate this issue moving forward.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-06-2021 08:02 PM
My instance is not hibernating could any one help me please & showing error your instance is offline.
https://dev77307.service-now.com/login.do
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-07-2021 04:26 AM
Hi Chaitanya,
It seems to be you have released this instance and requested new one.
Please let us know if you have any additional queries.
We apologize for any inconvenience caused.
Regards
Devendher
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-09-2021 01:53 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-19-2021 05:24 PM
Hi,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal
