Instance Help
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‎04-21-2017 11:51 AM
Hi ,
It looks like my instance is down, can anyone help me on this ?@
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‎05-06-2021 03:48 PM
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‎05-06-2021 05:01 PM
Hi Aaron,
Unfortunately, we have been unsuccessful in trying to recover your instance.
You may request a new instance by following the below steps:
Login to https://developer.servicenow.com >> click either "Start Building" or "Request Instance" on the top right-hand corner.
Developer instances are not guaranteed the same reliability as production instances - they can be lost due to hardware or backup failures.
Please ensure you are using update sets or a git integration to back up the changes you've made within your instance. This will help to mitigate this issue moving forward.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal
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‎05-06-2021 08:02 PM
My instance is not hibernating could any one help me please & showing error your instance is offline.
https://dev77307.service-now.com/login.do
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‎05-07-2021 04:26 AM
Hi Chaitanya,
It seems to be you have released this instance and requested new one.
Please let us know if you have any additional queries.
We apologize for any inconvenience caused.
Regards
Devendher
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‎05-09-2021 01:53 AM
