Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,245 REPLIES 1,245

Aaron Vander Gi
Tera Contributor

Hello! Like a lot of other people over the last week, I am getting the

find_real_file.png

for https://dev87520.service-now.com/

 

Thank you!

Hi Aaron,

Unfortunately, we have been unsuccessful in trying to recover your instance.

You may request a new instance by following the below steps:

Login to https://developer.servicenow.com >> click either "Start Building" or "Request Instance" on the top right-hand corner.

Developer instances are not guaranteed the same reliability as production instances - they can be lost due to hardware or backup failures.

Please ensure you are using update sets or a git integration to back up the changes you've made within your instance. This will help to mitigate this issue moving forward.

We apologize for any inconvenience caused.

Regards,

Kamini Kansal

chaitanya Kuma3
Giga Contributor

My instance is not hibernating could any one help me please & showing error your instance is offline. 

 

https://dev77307.service-now.com/login.do

Hi Chaitanya,

It seems to be you have released this instance and requested new one.

Please let us know if you have any additional queries.

We apologize for any inconvenience caused.

Regards

Devendher

RG4
Giga Contributor

Hello,

I am getting below error. My instance is showing "Offline"

find_real_file.png

My instance is : https://dev73948.service-now.com/nav_to.do