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Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,221 REPLIES 1,221

Lei4
Kilo Explorer

Is it possible to wake up my instance. Problem as other users above.
https://dev71740.service-now.com/

find_real_file.png

Kamini Kansal
ServiceNow Employee
ServiceNow Employee

Hi Lei,

Your developer instance is currently offline due to a datacenter maintenance in progress. Once work has completed, your instance will be online and ready for use.

Unfortunately, we do not have an ETA. We are actively working on this issue. If you have a backup of your instance like update sets or on git, you may release this instance and get a new one.

We apologize for any inconvenience caused.

 

Regards,

Kamini Kansal

Edward Halliday
Mega Guru

Hi, my instance is not waking. It is giving an error "System encountered a problem while waking up your development instance. If the error persists, try later or contact us". It has been this way for a couple days.

Any help?

Thanks

Hi Edward,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

reginabautista
Kilo Sage

Hi, I am unable to use Flow Designer in my PDI - dev112895. When I click any buttons, it doesn't do anything. 

Can someone have a look, please? I am getting the error below:

 

Failed to load resource: the server responded with a status of 500 (Internal Server Error)
designer-bundle.min.js?sysparm_substitute=false&version=1.6.32:98692 uncaught at rootSaga
at rootSaga
at rootSaga
at takeLatestHelper
at showAddStepSaga
undefined

 

Thanks,

Regina