Instance Help

[raaaaam]

Hi ,

It looks like my instance is down, can anyone help me on this ?@

[elizalde22]

Hello,  Looks like my instance is not waking up from hibernation, should I release it and request a fresh one?

[Kamini Kansal]

Hi Eliza,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

[Lei4]

Is it possible to wake up my instance. Problem as other users above.
https://dev71740.service-now.com/

[Kamini Kansal]

Hi Lei,

Your developer instance is currently offline due to a datacenter maintenance in progress. Once work has completed, your instance will be online and ready for use.

Unfortunately, we do not have an ETA. We are actively working on this issue. If you have a backup of your instance like update sets or on git, you may release this instance and get a new one.

We apologize for any inconvenience caused.

Regards,

Kamini Kansal

[Edward Halliday]

Hi, my instance is not waking. It is giving an error "System encountered a problem while waking up your development instance. If the error persists, try later or contact us". It has been this way for a couple days.

Any help?

Thanks