Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,221 REPLIES 1,221

Thanks Kamini i checked this is accessible

Pablo Lopez
Kilo Contributor

Hello,

 

I request assistance with my personal instance. It shows "offline" and won't even give me the option to request a wake up.

 

This has been happening since yesterday around this time.

 

Thank you.

Hi Pablo,

Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.

We apologize for any inconvenience caused.

Regards,

Kamini Kansal

Suman Bonkuri
Tera Contributor

Hi,

 

My Instance is offline from two days. Could you please help.

Instance: dev105908

 

Thank you,

Hi Suman,

Your developer instance is currently offline due to a datacenter maintenance in progress. Once work has completed, your instance will be online and ready for use.

Unfortunately, we do not have any ETA. We are actively working on this issue. If you have a backup of your instance like update sets or on git, you may release this instance and get a new one.

We apologize for any inconvenience caused.

 

Regards,

Kamini Kansal