Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,245 REPLIES 1,245

Inga Roscoe
Kilo Explorer

Hi,

I am having the same problem with "offline" in my instance as others.

Instance: dev95314

It has been this way for a couple days. Can anyone help me please?

 

Thank you in advance for your assistance!

 

I have now released my instance. It takes too long to get help here.

NavinAgarwal
Mega Guru

Hello, my Paris instance has been down for a while and not coming out of hibernation.  Could you assist me with this?

Hi Navin,

Your instance had some issues. So, we have again restored your instance over to dev95823 and assigned you the same. Can you take a look and let us know if you're having any issues?

Please ensure you are using update sets or a git integration to back up the changes you've made within your instance. This will help to mitigate this issue moving forward.

Please let us know if you need further assistance.

We apologize for any inconvenience caused.

Regards,

Kamini Kansal

Viktor Petrov
Tera Contributor

Hello,

My Paris instance is down and I cannot restore it. Can you please assist?

dev79609

Thanks