Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,254 REPLIES 1,254

Kamini Kansal
ServiceNow Employee

Hi Aditi,
Your developer instance is currently offline due to a datacenter maintenance in progress. Once work has completed, your instance will be online and ready for use.

Unfortunately, we do not have any ETA. We are actively working on this issue. If you have a backup of your instance like update sets or on git, you may release this instance and get a new one.
We apologize for any inconvenience caused.

Regards,
Kamini Kansal

Jacob Kannampuz
Kilo Explorer

Hi,

 

I am unable to refresh my instance. Can you please help?

 

Thanks,

Jacob

Hi Jacob,

Please try logging into your instance again. It is currently hibernating.

 

Regards,

David

Hi ,

 

I've been trying to do that but it is not waking up.

 

Thanks,

Jacob

Hello David,

I still can't wake up my instance, every time I log in and try to wake it up is goes back to hibernating mode. Please help.

 

Thanks,

Jacob