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Instance Help

raaaaam
Tera Contributor

‎04-21-2017 11:51 AM

Hi ,

It looks like my instance is down, can anyone help me on this ?@

  • 98,098 Views
1,221 REPLIES 1,221

Ugonna
Tera Contributor

‎07-14-2021 07:37 AM

Can someone please help, When I log on, I get the error: The instance is offline. Please check again in a few minutes.

This has been the same for some days now.

dev90304

Thank you.

0 Helpfuls

Kamini Kansal
ServiceNow Employee
ServiceNow Employee
In response to Ugonna

‎07-19-2021 04:31 PM

Hi Ugonna,

Your developer instance is currently offline due to a datacenter maintenance in progress. Once work has completed, your instance will be online and ready for use.

Unfortunately, we do not have any ETA. We are actively working on this issue. If you have a backup of your instance like update sets or on git, you may release this instance and get a new one.

We apologize for any inconvenience caused.

 

Regards,

Kamini Kansal

0 Helpfuls

irgzhsdgl
Kilo Contributor

‎07-18-2021 09:59 PM

My developer instance has been offline for more than 5 days. What should I do?

0 Helpfuls

Kamini Kansal
ServiceNow Employee
ServiceNow Employee
In response to irgzhsdgl

‎07-19-2021 04:36 PM

Hi,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

0 Helpfuls

uTurn
Tera Contributor

‎07-20-2021 03:47 AM

My instance (dev92479) doesn't want to wake up 😞

0 Helpfuls