Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,238 REPLIES 1,238

Kamini Kansal
ServiceNow Employee

Hi dvv,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

Shuhei1
Tera Contributor

Hi My instance is not waking from hibernation even when the home page is saying start building it takes me back to hibernating page.

dev58449

Ugonna
Tera Contributor

Can someone please help, When I log on, I get the error: The instance is offline. Please check again in a few minutes.

This has been the same for some days now.

dev90304

Thank you.

Kamini Kansal
ServiceNow Employee

Hi Ugonna,

Your developer instance is currently offline due to a datacenter maintenance in progress. Once work has completed, your instance will be online and ready for use.

Unfortunately, we do not have any ETA. We are actively working on this issue. If you have a backup of your instance like update sets or on git, you may release this instance and get a new one.

We apologize for any inconvenience caused.

 

Regards,

Kamini Kansal

irgzhsdgl
Kilo Contributor

My developer instance has been offline for more than 5 days. What should I do?