Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,275 REPLIES 1,275

Kamini Kansal
ServiceNow Employee

Hi Ugonna,

Your developer instance is currently offline due to a datacenter maintenance in progress. Once work has completed, your instance will be online and ready for use.

Unfortunately, we do not have any ETA. We are actively working on this issue. If you have a backup of your instance like update sets or on git, you may release this instance and get a new one.

We apologize for any inconvenience caused.

 

Regards,

Kamini Kansal

irgzhsdgl
Kilo Contributor

My developer instance has been offline for more than 5 days. What should I do?

Hi,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

JerzyM
Tera Contributor

My instance (dev92479) doesn't want to wake up 😞

Eric20
Tera Contributor

Hello team,

 

 My PDI (dev114145), has been offline since yesterday and is not waking up nor hibernating. Can you please help on this? I believe a script scheduled job I ran yesterday broke the instance. Thanks!

 

Eric