Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Instance Help

raaaaam
Tera Contributor

‎04-21-2017 11:51 AM

Hi ,

It looks like my instance is down, can anyone help me on this ?@

  • 98,361 Views
1,221 REPLIES 1,221

Sovan Banerjee
Kilo Explorer

‎08-11-2021 02:35 AM

My PDI is offline, I am kt able to wake it up. Could you please help?

My PDI is - dev88921

Thanks

Sovan

0 Helpfuls

jckrohn
Giga Contributor

‎08-11-2021 10:17 AM

My PDI is offline and not able to be woken, could you please help?

https://dev57167.service-now.com/

Thanks,
Joe

0 Helpfuls

Dave H2
ServiceNow Employee
ServiceNow Employee
In response to jckrohn

‎08-11-2021 11:21 AM

Hi,

 

Your instance is now hibernating. Please log in and try waking up your instance.

 

Best,

David 

0 Helpfuls

aaronliprime
Tera Contributor

‎08-11-2021 11:52 AM

I've gone through 3 PDIs in the last week, each one doesn't wake from hibernation after the first night. The current one is dev76535. Did something change on the back end? They never used to be like this.

0 Helpfuls

mastanbe
Tera Contributor

‎08-11-2021 11:47 PM

hi my instance is not waking up  from hibernation please help me 

0 Helpfuls