Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,238 REPLIES 1,238

aaronliprime
Tera Contributor

I've gone through 3 PDIs in the last week, each one doesn't wake from hibernation after the first night. The current one is dev76535. Did something change on the back end? They never used to be like this.

mastanbe
Tera Contributor

hi my instance is not waking up  from hibernation please help me 

Chandrika Jain
Tera Contributor

Hi,

My instance is showing Offline for 4 days now, I have tried multiple times everyday for it to wake with no luck. Do I need to release and request a new one?

[dev65423]

Regards, Chandrika

dvv
Kilo Contributor

Hello @Kamini Kansal 

My instance stuck in Refresh status. Can you please help me with dev11989.
 
Thank you

 

Arunkumar4
Tera Contributor

Hi, 

My instance is showing Offline for 3 days now, I have tried multiple times every day for it to wake with no luck. Do I need to release and request a new one?

dev78143