Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Instance Help

raaaaam
Tera Contributor

‎04-21-2017 11:51 AM

Hi ,

It looks like my instance is down, can anyone help me on this ?@

  • 98,403 Views
1,221 REPLIES 1,221

cmcclendon
Mega Guru

‎08-20-2021 08:14 AM

My Instance dev79300 will not refresh. It hangs at about 70%.

Thanks.

Kamini Kansal
ServiceNow Employee
ServiceNow Employee
In response to cmcclendon

‎08-20-2021 10:10 AM

Hi,

Your developer instance is currently offline due to a data center maintenance in progress. Once work has been completed, your instance will be online and ready for use.

Unfortunately, we do not have an ETA. We are actively working on this issue. If you have a backup of your instance like update sets or on git, you may release this instance and get a new one.

We apologize for any inconvenience caused.

 

Regards,

Kamini Kansal

0 Helpfuls

cmcclendon
Mega Guru
In response to Kamini Kansal

‎08-23-2021 11:54 AM

Any updates on this?

 

0 Helpfuls

Mohit40
Kilo Explorer

‎08-20-2021 11:14 AM

My Instance(https://dev97990.service-now.com/) will not come out of hibernation. Can you please advise what I need to do so it starts working.

0 Helpfuls

Kamini Kansal
ServiceNow Employee
ServiceNow Employee
In response to Mohit40

‎08-20-2021 11:38 AM

Hi Mohit,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

0 Helpfuls