Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,289 REPLIES 1,289

mmasko
Tera Contributor

Flow designer seems to be having issues responding. When creating a custom action, you can't click the + button to add a step. It just sits there unresponsive. Similar, switching between Input and Output is unresponsive, as well as more often than not, clicking Create Input is unresponsive. 

 Troubleshooting steps I have already taken:

1. Clearing browsing cache: cookies and history
2. Using alternate browser: Edge, Chrome
3. Releasing and re-requesting new instance
4. Trying different versions of ServiceNow: Paris, Quebec, Rome

Instance ID: dev82561

Any thoughts would be appreciated.

AliciaD
Tera Contributor

My instance is offline (DEV99842), won't refresh.

ND7
Kilo Sage

PLEASE HELP

"The instance is offline" 

my Instance:   https://dev79920.service-now.com/ 

 

mmasko
Tera Contributor

My instance is also stuck in an Offline state

Instance ID: dev82561

ND7
Kilo Sage

Please I NEED Help

My instance is down. Offline 

 

https://dev79920.service-now.com/